Please do not hesitate to call or email me with any questions.
Items for which there have not been any communication or left unpaid for 30 days will be donated to a model railroad club or will be sold.
Please pack your engines/rolling stock carefully, safely and adequately to prevent damage during shipping. If shipping a steam engine please disconnect the draw bar as that can damage the engine or other items during shipping. Adding insurance for the appropriate dollar value is up to you.
If damaged in transit, I will inform you, provide you photos upon request, and confer with you whether to return the item to you or proceed with its repairs. You will need to decide whether a claim or complaint should be filed with the carrier and take care of that.
If your packaging is appropriate, I will reuse it to return items. No charge for handling.
If your packaging is not sufficient, I will enhance or replace it with something better. There will be a cost for that depending on how much new material and work is needed – box, corrugated wrap, bubble-wrap, peanuts, packing paper, foam inserts, etc. Please take the time and effort needed to package your items very carefully to begin with.
All orders will be shipped via USPS (or UPS) unless another method is requested. For rates call or email me.
All orders outside the continental United States are subject to additional shipping. You will be notified of exact shipping charges via email prior to shipping.